Developing All -Round Education DARE +


Definition of cluster of competences and identification of levels

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Communication is the comprehensive interaction between individuals and in groups through dialogue. It implies empathetic listening and being able to express thoughts, ideas, feelings and emotions clearly and assertively.

Competence Indicator

Level 1

Level 2

Level 3

Intercultural Competence

Interaction and communication

Can engage in short simple conversations with some appreciation of both verbal and nonverbal signs

Can sustain longer engagement with the ability to negotiate shared understanding and overcome differences

Can conduct and complete a shared task in a multicultural situation

Interpersonal Communication

Establishing good dialogical relations with others

Being present and paying attention to the other

Building a trusting and sustainable relationship by accepting and exploring the other´s feelings

Ability to construct meaning in dialogue

Using dialogue to generate closer, more fruitful and respectful collaborative relations

Uses effective listening to ensure the other feels heard and understood

Uses constructive criticism and recognizes the other's perspective, including their beliefs and expectations

Creates an atmosphere of genuine mutuality to generate fruitful and respectful relations between those involved

Fostering a constructive communicative context for interaction

Expresses self with sincerity and respect

Systematically but empathetically questions the opinions of the other and openly recognizes own doubts and mistakes

Stimulates honest, sincere and open communication on the part of others

Showing congruency between explicit and implicit communication signs and symbols

Body and gestures convey information that is consistent with verbal message

Body and gestures contributes valuable information and enrich verbal message

Body language is totally consistent and suitable to enhancing communication

Demonstrate accountability and good judgment in communication

Demonstrates awareness of the need for discretion in given situations

Assumes responsibility for the possible outcomes of the communication and makes wise choices in the conduct of the dialogue

Shows a comprehensive understanding of the ethical dimension of the communication


Developing effective communication strategies

Communicates initiatives with clarity

Engages others to convey Initiatives

Fosters others’ enthusiasm for/with own initiatives

Appropriately expressing recognition for things well done/Providing constructive feedback to team members

Appropriately expresses recognition for things done well

Through recognition, stimulates satisfaction of group members with the work they’ve done

Fosters the initiative of others through recognition


Prefers to work alone, however tries to work with others. Unable to mediate/

Difficulties when mediating

Ability to encourage teamwork. Forges team identity and can mediate in most situations of conflict.

Successfully gets others to work well as a team. Effective mediator.

Project Development and Management

Project writing and reporting: understanding guidelines, responding with structured narrative introducing novelty

and convincing arguments

Responds to a template in a clear way

Responds to a template in a clear way or constructs own structure

Responds to a template in a clear way or constructs own structure and writes with conviction and originality

Effective communication: to convey ideas in a clear, collaborative and convincing way, both internally and externally

Communicates in a clear and unambiguous manner, open to the views of others

Negotiates alternative positions and generates agreement

Promotes the project to third parties with conviction and passion

Social Entrepreneurship

Inspiring others to take part in projects with social impact

Finding resources

Shares knowledge and argues visions with possible partners

Engages individuals and groups to participate in the social initiative. Identifies necessary resources

Develops a business plan to move towards the shared vision. Procures the necessary resources


Actively participating and collaborating in team tasks

Completing assigned tasks within deadline as group member, participating actively in team meetings, sharing information, knowledge and experiences

Collaborating in defining, organizing and distributing group task towards the achievement of shared objectives

Providing constructive feedback to other people on the work carried out

Promoting confidence, cordiality in the group relationship

Listening to others’ opinions and expressing his/her own opinión

Accepting the opinions of others and knowing how to give own point of view constructively

Promoting constructive dialogue and maintaining atmosphere of collaboration and support

Contributing to the consolidation and development of the

team, by fostering communication,

good atmosphere and cohesion

Accepting and respecting group norms and applying the team’s work processes

Interacting positively with other group members, supporting and encouraging them

Proposing ways of getting together apart from formal meetings to improve group cohesion.

Acting constructively to resolve team conflicts

Avoiding addressing conflicts

Acting positively to resolve conflicts that arise in group

Own actions provide constructive ways out of conflicts

Coordinating groups, ensuring

members integration and


Obtaining commitment of each member by enabling the group to function as such.

Achieving personal and collective commitment of the team in all key aspects

Getting members involved and committed, by accepting in a positive way others’ suggestions as their own proposals

Conflict Transformation Competence

Listening and considering the positions of others in situation of conflicts. Being able to understand own and others’ position and the ethical responsibilities

Listens to and understands only the opinions and interests which do not conflict with own position, and gets tense when differences are expressed

Takes the opinions and interests of others into account, recognizing and understanding points of agreement or divergence

Promotes an atmosphere of respect and dialogue where everyone can speak freely and be listened to, and comprehends ethical implications of own and others’ position, seeing possibilities for reconciliation

Showing assertiveness and

strategy when proposing and defending own positions and managing conflict

Expresses own opinions and interests calmly but with firmness and conviction, even though different from those of others. Is open to dialogue, but there is little strategy, and defense of own position weakens when a competitive atmosphere arises or the process takes an unexpected direction

Expresses own position and interests with clarity, and knows how to defend it in an atmosphere of dialogue. Knows how to plan a strategy and adapts own position to the process with flexibility

Expresses own positions and interests to others, remaining open to dialogue and the possibility of reconsidering own standpoint(s).

Analyses and plans the best strategies, responding quickly and with versatility and cooperation in process of negotiation

Seeking acceptable alternatives and solutions for conflicts

After listening, is clearly open to considering others’ proposals, and to conceding points in order to reach agreement

Contributes actively to dialogue with proposals to explore possible alternatives and achieve agreements and commitments with others

Tries to reconcile and integrate different postures to reach agreements satisfactory to everyone involved